Selecting a home care provider is an important decision, and like most things in life, doing some basic research beforehand will help ensure the choice you make is the right one for you. At SEHC, we believe an informed client is the best possible type of client to have.
Some questions you might want to ask include:
- What kind of services do you provide?
- Are your services available 24 hours a day, 7 days a week?
- How much do your services cost and what funding options are available?
- Who will be involved in my health care team?
- Will I be included in the development of my care plan?
- Can you accommodate special language requirements?
- How do I request a change to my care plan, visit schedule or care provider?
- How long have you been in business?
- Is your organization accredited by Accreditation Canada?
- Do you conduct background and criminal reference checks before hiring?
- Are your staff certified by their respective professional colleges?
- Do your staff receive additional education and training?
- Will your staff reassess my needs on a regular basis?
- These factors will help you determine the quality of services you can expect to receive from a provider, as well as their philosophy regarding your care.
Still have a question?
Email our Communications team.